Julien Rigal-dupont
Creator of Customer Experiences
For over 20 years, my passions have revolved around customer experience, personal development, and human wealth. Why did you stop by my profile? My purpose is that I am a simple person and I want to make people smile. My values are generosity, joy, and love for humanity. My ideas are to highlight you in your businesses or in your personal life so that you can find balance. My method is to boost you. My motivations are focused on you and your goals. How: Curious about many methods, the how is simply implemented. My journey has been filled with mistakes, successes, good and bad choices. There have been strong emotions, but I have often come out with my head held high. www.jrd-experiences.com Would you like to exchange ideas together? Calendly: https://bit.ly/2XWiNRo How to combine your company's performance with your teams? JRD Experiences is committed to ethically supporting leaders and teams to improve and strengthen relationships with B2B or B2C clients in a constantly changing world. Two concrete examples: How to enhance the approach of teams in the boutiques of the Chanel house by advocating relational excellence in interactions? Result: 30 employees learned to serve customers by highlighting their emotions. This had a positive impact on the customer journey, making it more authentic and sincere. How does a company support restaurateurs, caterers, cheesemakers, and wine merchants by providing them with the best Italian products? Support for the management team on marketing strategy and coaching for employees. Result: increase the company's growth between 2019 and 2020 (+30% revenue). 🎙 Host of the podcast (Experiences) since November 2020, I have had the chance to meet inspiring personalities. A story to finish, rich and unique experiences in different fields and sectors. A world where one must be adaptable and agile to meet the expectations of your clients and your teams. Beautiful mission. Would you like to follow my news? You can do so by clicking the follow button. Otherwise, other means: ✉ contact@jrd-experiences.com I haven't covered everything, but I say see you soon and thank you for taking the time to read these lines. 👍🏻
Prices
- Conference : 3300 €
- Animation : 2700 €
Localization
Languages
His conferences
The Human in Customer Experience
A simple journey between us humans and our way of functioning in modern societies. You are a leader and captain of your ship, guiding your teams towards a course you believe in. Today, guiding or aligning your crew is a real challenge. How do you facilitate this? By knowing where you come from, your desires to contribute to your own personal and professional development, your company, your association, or your organization. The path towards the Experience of your Employees, your Managers today and tomorrow. We are emerging from a unique crisis that is far from over. One of my goals is to help you progress by providing a transversal vision. By drawing your roadmap to improve the Experience of your clients and your Teams. The human at the heart of the relationship!