How to choose a speaker for a conference on experience client?
Top 5 french speakers on customer experienceDiscover our top customer experience speakers, renowned experts in their field. Find the ideal speaker for your event.
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Which speaker should you choose for a conference on customer experience? Compare approaches, target audiences, and specialties to find the right match for your…
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Stephane Gauthier
Delight your clients and collaborators ... or disappear!
I am an expert in client and employee transformation, with deep expertise in hospitality, services, and digital transition management. My work is based on three pillars: inspiring conferences, strategic consulting, and operational coaching. My goal is to help companies place customer experience and employee engagement at the heart of their strategy to gain credibility, retain their clients, and stand out in a world…
Patrice Laubignat
Passionate about the relationship between the brand and its customers, I am committed to a human and respectful vision of value-creating marketing
How to create value? Why does a customer buy your brand rather than another? What is the nature of the bond that connects them to your company? Why are they able to recommend you to others? These are questions that every business leader, every leader, should ask themselves. Challenging one's model, staying ahead of competitors is essential and requires getting into the hearts and minds of customers. Co-Author of M…
Michaela Merk
Customer Experience - Luxury - Leadership - Brand - Retail
Michaela Merk holds the highest international title for public speaking, the Certified Speaking Professional (CSP). Only four speakers in France held this recognition in 2020. As an expert in emotional and relational intelligence for successfully developing leadership talents, salespeople, and luxury brands, Michaela Merk has inspired over 100,000 people in more than 20 countries for over ten years. She captivates b…
Claire Boscq
Speaker on employee experience and customer satisfaction
60% of employees feel more motivated at work when the employer considers physical and mental well-being in the office (Source: mind.org) With an energy and dynamism that precede her reputation, Claire speaks at your conventions to re-energize your employees. During her conferences, she shares her experience of over 30 years in customer relations, mystery shopper surveys, and the development of a culture of trust, e…
Vincent Fournier
Speaker | Author | Trainer | Business Strategist, Fournier Strategies-Consulting
With over 30 years of experience in diverse fields such as sales, business development, strategic management, training, marketing communications, and finance, Vincent Fournier emphasizes problem-solving and performance optimization by intelligently combining his rational and creative qualities. • He is the author of the Best-Selling book "Stop Selling, Let Your Customers Buy!" as well as the book "Boost Your Busine…
Christophe De cacqueray
Performance through Neuroscience
Christophe leads a firm specializing in the application of behavioral sciences in client relations. A teacher at Sciences Po (Paris), former innovation director of the Covéa Group (MAAF, MMA, GMF), Christophe graduated from Saint-Cyr and Sciences Po. He is a member of the Franco-British Young Leaders. As a professional speaker, he regularly engages with major players in industry, banking, insurance, consulting, e…
Ayo Johnson
Transformational Speaker • British Entrepreneur • Bodybuilder • Expert in customer loyalty and personal growth
Ayo Johnson is a dynamic and multifaceted professional with a unique blend of entrepreneurship, physical transformation, and expertise in customer loyalty and personal growth. As a seasoned entrepreneur, he has successfully navigated the challenges of business ownership, demonstrating resilience and strategic acumen. In addition to building successful ventures, he has also achieved notable success in the realm of bo…
Frédéric Pons
CEO - Luxury Eyewear | Strategic Consultant
General management of luxury brands / Strategic consulting