Vincent Fournier
Speaker | Author | Trainer | Business Strategist, Fournier Strategies-Consulting
With over 30 years of experience in diverse fields such as sales, business development, strategic management, training, marketing communications, and finance, Vincent Fournier emphasizes problem-solving and performance optimization by intelligently combining his rational and creative qualities. • He is the author of the Best-Selling book "Stop Selling, Let Your Customers Buy!" as well as the book "Boost Your Business – The 5 Fundamental Pillars to Develop Your Business Sense," both published by Béliveau Éditeur. He holds a master's degree in public communication, a graduate diploma in public relations, a certificate in human resources management, a diploma in financial planning, and a certificate in communication. He is a certified trainer, a certified virtual presenter by eSpeakers, and also a member of the Canadian Association of Professional Speakers and Trainers (CAPS). Recognized for his eloquence, dynamism, and ability to rally and motivate participants and clients, Vincent Fournier derives great satisfaction from helping them cultivate their potential, optimize their performance, improve their results, achieve greater success, and bring more meaning to their business. He engages through conferences, training sessions, and coaching services. Testimonials "I really appreciated the content and the approach! The concepts are simple and accessible. We can apply them immediately" – Chantal Harnois, Training Advisor, Synor: Training and Consulting Services Center for Businesses, Cégep de Saint-Hyacinthe "An engaged optimist, who inspires decision and action with a contagious dynamism. An essential speaker to rally a team towards common goals. Thank you, Vincent, for paving this road to success and spreading this insatiable thirst for advancement and self-overcoming" – Alexandre Bergeron, Business Development Director, Eastern Canada, Norwegian Cruise Line "I loved all the reflection Vincent brings; the examples, the simplicity, the ease of understanding, the dynamism… Wow! I would do it again!" - Michelle Roy Carrier, Sales Coordinator, Tours and Travel, SÉPAQ 1. What would our life be like if our ancestors had refused change? 2. Do you want to better cope with change and face your fears? 3. Do you wish to tame change and make it your ally? Embrace change! In the wake of the pandemic, where our lives have been disrupted, it becomes important to revisit our relationship with change. For years, we have been taught how to manage change; however, shouldn’t we rather learn how to adapt to change? "Our only true stability is change." Consequently, it is now necessary to know how to reinvent ourselves and embrace change. Because we often tend to look through the keyhole when facing change. Our reflex is to fixate on the problem and cling to our comfort zone. We could choose to resist change, but what would that truly yield? No, instead, let’s open the door and embrace change! And this is how… Many possibilities open up. Unexpected opportunities arise. Opportunities to surpass ourselves, evolve, and progress multiply. The conference "Embrace Change!" is aimed at employees, managers, and entrepreneurs. You will discover the two types of change: desired change, the one we choose that acts as a driver of action; and imposed change, the one we dread, which destabilizes us and to which we resist. This includes separation, the arrival of a new manager, the integration of new technology, or organizational change. This conference aims to demonstrate the positive and inevitable side of change in our personal and professional lives. During this energizing conference, you will discover: The 3 keys that will allow you to dare and embrace change: True change starts from within: • Self-awareness, our habits, and our reactive mechanisms influence our relationship with change; There are no problems, only opportunities: • Everything is a matter of mindset, perspective, and perceptions; Welcome imbalance, chaos, and discomfort instead of fighting it: • This requires effort, but it is the only path to a transformational process and acceptance.
Prices
- Conference : 5500 €
Localization
Languages
His conferences
Innovate to Last!
(In conference) 1. Do you want to accelerate growth and become a remarkable and outstanding organization? 2. Are you tired of getting the same results and want to achieve more success? 3. Are you no longer satisfied with your development and looking for a way to reinvent yourself? Innovate to Last! Innovation is undoubtedly one of the pillars of a solid and sustainable business model. For some, innovation is only present in information technology, while for others, innovation is synonymous with creation and artistic development. Yet, innovation is everywhere! It is the fabric of success for any business! Often, we do not have problems with creation but rather problems with self-knowledge and understanding our organization. Innovation starts from us, from our identity, and is reflected in our actions and decisions. Innovation is often a simple revaluation of the past or the expression of our uniqueness! So let us learn to reinvent simple things, even those we often take for granted. “The grass never grows on the road where everyone passes” – African Proverb The conference “Innovate to Last” has been designed to offer entrepreneurs, freelancers, professionals, advisors, and representatives ideas, principles, advice, and simple and effective strategies that can be quickly implemented to cultivate innovation, positively embrace, and provoke change. In our new economy, this new mindset is now fundamental to improving your performance, achieving more success, and aiming for sustainability. During this energizing conference, you will discover that: • Knowing ourselves better allows us to initiate the innovation process; • Excessive confidence can sometimes hinder the reinvention process; • Innovation is often a simple revaluation of the past; • Sources of inspiration are often closer than we think; • The simple search for solutions can lead us to think outside the box; • Comfort is often our worst enemy; • There are no problems, only opportunities.
Create an Experience for Your Customers!
(In conference and training) 1. Do you want to improve your customer service and manage a quality organization? 2. Are you tired of accumulating complaints and want to achieve more success? 3. Are you at a loss on how to provide an extraordinary experience? Create an Experience for Your Customers! The consumer of the past consumed out of utility. Today, that consumer is no more, as they have become a
How to Manage Difficult Customers!
(In conference or training) 1. Are you tired of accumulating complaints and want to achieve more success? 2. Are you exhausted from difficult customers and don’t know where to turn to make your customer service a priority? 3. Do you want to improve your customer service and manage a quality organization? How to Manage Difficult Customers! The consumer of the past consumed out of utility. Today, that consumer is no longer, as they have become a “consumer-actor.” This means they want to experience and play the leading role in the theater of business. The era of new technologies allows them access to numerous tools providing various information and advice. This “new” customer is more educated and informed, making them more critical and demanding of the services provided. This has disrupted the communication habits between businesses and customers. They now judge the quality of their interactions based on the ability to be heard, recognized, and especially understood. In short, the roles are now reversed as the customer holds more power. In this context, listening, understanding, and managing emotions become levers of satisfaction promoting retention and customer loyalty. The conference “How to Manage Difficult Customers!” has been designed to offer entrepreneurs, freelancers, leaders, professionals, advisors, representatives, and agents ideas, principles, advice, and simple, effective strategies that can be quickly implemented. These new foundations of customer service will allow you to improve your performance and achieve greater success. During this energizing training, you will discover: • What is a difficult customer? • The reason why a customer becomes difficult. • The #1 success factor for managing difficult customers. • Tools and keys that can be immediately applied to help you better manage and adequately face difficult customers. • An inclusive approach and discourse facilitating conflict resolution and customer satisfaction while strengthening their loyalty and maintaining your credibility. • Example cases promoting the integration and application of new knowledge.
Embrace Change!
(In conference or training) 1. What would our lives be like if our ancestors had refused change? 2. Do you want to better cope with change and face your fears? 3. Do you wish to tame change and make it your ally? Embrace Change! In the aftermath of the pandemic, where our lives have been shaken, it becomes important to revisit our relationship with change. For years, we have been taught how to manage change; however, shouldn't we rather learn how to adapt to change? “Our only true stability is change.” Consequently, it is now necessary to know how to reinvent ourselves and embrace change. Because we often tend to look through the keyhole when faced with change. Our reflex is to fixate on the problem and cling to our comfort zone. We could choose to resist change, but what would that truly yield? No, instead, let’s open the door and embrace change! And this is how… Many possibilities open up. Unexpected opportunities arise. Opportunities to surpass ourselves, evolve, and progress multiply. The conference “Embrace Change!” is aimed at employees, managers, and entrepreneurs. You will discover the two types of change: desired change, the one we choose that acts as a driving force; and imposed change, the one we dread, that destabilizes us and to which we resist. This includes a separation, the arrival of a new manager, the integration of new technology, or an organizational change. This conference aims to demonstrate the positive and inevitable side of change in both our personal and professional lives. During this energizing conference, you will discover: The 3 keys that will allow you to dare and embrace change: True change starts from within: • Self-awareness, our habits, and our reaction mechanisms influence our relationship with change; There are no problems, only opportunities: • Everything is a matter of mindset, perspective, and perceptions; Welcome imbalance, chaos, and discomfort instead of fighting it: • This requires effort but is the only path to a transformational and acceptance process.
Stop Selling, Let Your Customers Buy from You!
(In conference or training) 1. Do you want to multiply your sales and manage a more efficient organization? 2. Are you tired of getting mixed results and want to be more successful? 3. Are you dissatisfied with old prospecting methods and want to improve your results? Stop Selling, Let Your Customers Buy from You! We no longer sell the same way we did fifteen years ago! The once-popular sales techniques (an introduction, a sales pitch, and a closing) are now easily detectable and off-putting to many individuals. The 21st-century consumer trusts people they like and is wary of “salespeople.” Thus, the client approach is now much more personalized and communicative and fits into a sustainable relational sales model. It is therefore essential, in a business development context, to seek to maintain long-term relationships with your clientele. To succeed in sales, it is crucial to develop this relationship, foster trust, and know how to go beyond needs to uncover your client's deep motivations. Because selling is helping someone achieve their goals. The training “Stop Selling, Let Your Customers Buy from You!” has been designed to provide entrepreneurs, freelancers, professionals, consultants, and representatives with ideas, principles, advice, and simple, effective strategies that can be quickly implemented. These new foundations of business development will allow you to improve your performance and achieve greater success. During this energizing training, you will discover: The new sales model BE ATTRACTIVE: • Your personal brand image is your primary relational and communicative tool BE FOCUSED: • Clearly defining and knowing your clientele gives you astonishing power; BE INTERESTED: • Sincerely take an interest in your client, particularly in their issues and aspirations; BE ATTENTIVE: • Your listening and interest are your best allies to get yourself sold; BE REMARKABLE: • Know how to make a difference for your clients;