Sandra Beckrich
Expert in emotional intelligence and non-verbal communication - Certified coaching consultant and Trainer
As an expert in emotional intelligence and non-verbal communication, I am also a certified professional coach and consultant in human change management. With an engineering background, I have spent nearly 18 years in major automotive and aerospace industry groups, holding operational, management, and executive committee member roles in sales, purchasing, and continuous improvement. I cultivate optimism and aim to elevate the level of empathy in businesses and society. I founded Sapience Coaching, a company dedicated to highlighting the human resources of leaders and their teams, helping them achieve their personal and professional goals through unique programs focused on emotional intelligence and non-verbal communication for the benefit of individual and collective well-being and performance.
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Her conferences
EMPATHY 2.0: The "Must Have" Skill That Transforms Workplace Relationships
In the digital age, the challenge is Humanization: reconnecting on a human level. Understanding the man of the 21st century is at the heart of priorities, to develop well-being and individual and collective performance. This conference is part of this approach. Emotional intelligence has become essential as it is linked to professional development and the economic viability of the organization. New forms of organization (self-managed, liberated, ...) need emotional intelligence to perform: rationality is no longer king, emotions take their place, and trust replaces fear. Above all, it is relationships that nourish the human actors of the company. When you seek to understand someone else's perspective, you demonstrate empathy. In companies that encourage their employees to communicate with empathy, collaborators are more likely to express themselves frankly. They also feel that their work matters and feel secure. That is why empathy at work is essential to the success of the company. Empathy is directly related to social interactions with others. The level of empathy partly determines the quality of human relationships. In the workplace, which is also a place for personal growth, empathy has become a key skill. "Empathy, a key skill of emotional intelligence, helps leaders to have and retain innovative and productive teams. According to a recent study, empathy is no longer a nice to have for leaders and executives; it is a strategic imperative." Forbes. New research from Catalyst suggests that "empathy is a force for innovation, flourishing, and the intention to stay in the company. (...) companies whose leaders adopt empathy have a decisive advantage." During this educational and interactive conference, you will become aware of the importance of empathy as a professional skill, which helps to create bonds between colleagues and forms the foundation of a resilient and inclusive workplace. You will dive into the science of emotions and the power of non-verbal communication (micro-facial expressions) in interpersonal relationships, and discover how to develop essential empathy 2.0 for success in the future of work, through the recognition of emotional states and resonant communication. Audience: Managers, Executives, Human Resources, Topics: Emotional Intelligence, Interpersonal Relationships, Empathy, Collective Intelligence, Leadership, Management.
Emotional Intelligence: Create the Alliance to Make a Difference!
Creating the Alliance means establishing an emotional bond with your interlocutor that facilitates relationships, builds trust, which is the foundation of quality interpersonal relationships. The emotional bond is cultivated through a deep understanding of your interlocutors - paying attention to their needs, showing personal interest in them, and nurturing a close relationship. Do you demonstrate relational insight? Are you sure you understand your interlocutor (prospect/client/supplier) well? Do you really know your business partner? "While we cannot truly read others' thoughts, we can gather enough clues from their non-verbal expressions - reading between the lines of what they say or do - to draw remarkably accurate deductions" Daniel Goleman. How do you detect your prospect's interest in your proposal? Do you know how to spot and correctly decode your client's non-verbal objections? Are they skeptical? disappointed? frustrated? satisfied? How do you interpret the unsaid from your supplier? Do you demonstrate social intuition? Demonstrating emotional intelligence means understanding your client's emotional dynamics and acting! It involves spotting clues about your interlocutor's emotional state to understand their need, which requires immediate action. During this educational and interactive conference, you will dive into the science of emotions and discover the power of non-verbal communication (micro-facial expressions) in business relationships, as well as the keys to better understanding your interlocutors, through recognizing their emotional states and resonant communication, benefiting the quality of the relationship. Audience: Managers, Executives, Human Resources, Sales Teams, Purchasing Teams, Engineering Teams, …